Terms of Service

1. Scope

These Terms of Service ("Terms") govern the use of the Software-as-a-Service (SaaS) platform "Lexnovo", provided by Techurve v.o.f., located at Zwiepseweg 158, 7241 PV Lochem, Netherlands ("Lexnovo," "we," "us," or "Provider"). By accessing or using our service at https://lexnovo.ai, you ("User," "you," or "Customer") agree to be bound by these Terms in their current version.

2. Scope of Services

Lexnovo is a cloud-based AI platform designed to assist users with various AI-powered tools and services, including but not limited to text generation, analysis, and processing using advanced language models. The service is accessed via a web-based interface and requires no local installation. Services may include:

AI-powered text generation and editing
Document analysis and processing
Interactive AI chat capabilities
Custom AI workflows and automations
Integration tools and APIs

3. Registration and Access

Use of Lexnovo requires account registration with valid credentials. Users must:

Provide accurate and complete registration information
Keep login credentials confidential and secure
Not share accounts or credentials with third parties
Notify us immediately of any unauthorized access
Be at least 16 years of age (or the minimum age required in your jurisdiction)

4. Usage Rights and Restrictions

The Provider grants you a non-transferable, non-exclusive, and revocable right to use the software for legitimate purposes during your subscription period. You agree to:

Permitted Uses:

Use the service for lawful business and personal purposes
Respect intellectual property rights of third parties
Comply with all applicable laws and regulations

Prohibited Uses:

Automated testing, scraping, or abuse of the service
Generating illegal, harmful, or offensive content
Attempting to reverse engineer, modify, or hack the platform
Using the service to violate any laws or third-party rights
Sharing or redistributing service access without authorization

5. Availability and Maintenance

Lexnovo strives to maintain high service availability. We aim for:

99.5% uptime during any calendar month
Scheduled maintenance during off-peak hours when possible
Advance notice of planned downtime when feasible
Best efforts to restore service quickly during unplanned outages

Service availability may be affected by factors beyond our control, including internet connectivity, third-party services, and force majeure events.

6. AI Content and Liability

Important Disclaimers:

AI-generated content is provided "as is" without warranties
We do not guarantee accuracy, completeness, or reliability of AI outputs
Users are solely responsible for reviewing and validating all generated content
Content may contain inaccuracies, biases, or inappropriate material
Users must comply with applicable laws when using AI-generated content

Liability Limitations: Our liability is limited to the maximum extent permitted by law. We are not liable for indirect, incidental, or consequential damages arising from service use.

7. Subscription and Payment

Billing Terms:

Subscription fees are billed in advance according to your chosen plan
All fees are non-refundable unless required by applicable law
Price changes require 30 days advance notice
Accounts may be suspended for non-payment

Free Trials and Promotional Offers:

Trial periods and promotional terms are subject to specific conditions
We reserve the right to modify or discontinue promotions at any time

8. Data Protection and Privacy

Processing of personal data is governed by our Privacy Policy and applicable data protection laws, including GDPR. Key principles:

Data is processed lawfully and transparently
User data is protected with appropriate security measures
Data retention periods are defined in our Privacy Policy
Users have rights regarding their personal data as outlined in our Privacy Policy

9. Intellectual Property

Our Rights:

We retain all rights to the Lexnovo platform, software, and proprietary technology
Our trademarks, logos, and branding remain our exclusive property
Underlying AI models and training data are protected intellectual property

Your Rights:

You retain ownership of content you input into our service
You own the rights to AI-generated content created through your use of our service
You grant us necessary rights to provide our services as described in our Privacy Policy

10. Content Moderation and Compliance

We reserve the right to:

Monitor usage for compliance with these Terms
Remove or restrict access to content that violates our policies
Suspend or terminate accounts for Terms violations
Report illegal activities to appropriate authorities

11. Third-Party Services and Integrations

Our service may integrate with third-party platforms and services. We are not responsible for:

Availability or functionality of third-party services
Privacy practices of external platforms
Content or services provided by third parties

12. Term and Termination

Termination by You:

You may cancel your subscription at any time through your account settings
Cancellation takes effect at the end of your current billing period

Termination by Us:

We may suspend or terminate accounts for Terms violations
We may discontinue the service with reasonable advance notice
Upon termination, your right to use the service ceases immediately

Effect of Termination:

Your data may be deleted according to our data retention policies
Outstanding fees remain due and payable
Certain provisions of these Terms survive termination

13. Dispute Resolution

Governing Law: These Terms are governed by Dutch law.

Jurisdiction: Disputes shall be resolved in the competent courts of the Netherlands.

Alternative Dispute Resolution: We encourage good-faith resolution of disputes before formal legal proceedings.

14. Changes to Terms

We may update these Terms periodically to reflect:

Changes in our services or business practices
Legal or regulatory requirements
Industry best practices

Notice of Changes:

Material changes will be communicated via email or platform notice
Continued use of the service constitutes acceptance of updated Terms
The effective date of changes will be clearly indicated

15. Contact Information

For questions about these Terms of Service, please contact us:

Email: [email protected]

Postal Address: Techurve v.o.f. Zwiepseweg 158 7241 PV Lochem Netherlands

16. Miscellaneous

Severability: If any provision is found unenforceable, the remainder of these Terms remains in effect.

Entire Agreement: These Terms, together with our Privacy Policy, constitute the complete agreement between you and Lexnovo.

No Waiver: Our failure to enforce any provision does not waive our right to do so later.

Assignment: We may assign these Terms; you may not assign your rights without our consent.